Your Guests Message You at 2am
You shouldn’t have to
Your Guests Message You at 2am
You shouldn’t have to
Stay handles guest messages on WhatsApp. Instantly, personally, 24/7, in any language
Stay handles guest messages on WhatsApp. Instantly, personally, 24/7, in any language
Stop Trading Slow Replies for Bad Reviews
Stop Trading Slow Replies for Bad Reviews
Stop Trading Slow Replies for Bad Reviews
15 min demo using your actual properties
‹
Beach House
online
📹
⋮
Hi! We land tomorrow around 11pm. Can we still check in that late?
Stay
22:58 ✓✓
Welcome! Yes, check-in is self-service so any time works! I'll send your door code and directions an hour before you land. Safe travels!
Amazing. Any good spot for a late dinner near the flat?
Stay
23:01 ✓✓
Two great spots near the house. Try "Joe's Steakhouse" or "Alfredo's Pizza" both 5 min away
Great! Thanks 🙌
Message
➤
4 sec
avg reply time
12h / unit
avg saved per month
Connects to your PMS in one click
Connects to your PMS in one click
Hostaway Official Marketplace Partner
How it works
Live this afternoon.
Not next quarter.
Live this afternoon.
Not next quarter.
Live this afternoon.
Not next quarter.
STEP 01
Connect your PMS
Connect your PMS
One click links Stay to your PMS. Your bookings and guest details sync in on their own.
One click links Stay to your PMS. Your bookings and guest details sync in on their own.
STEP 02
Answer 5 questions per property
Answer 5 questions per property
Our AI learns about your listing, location and you just have to answer 5 questions and it's done.
Our AI learns about your listing, location and you just have to answer 5 questions and it’s done.
STEP 03
Guests start hearing from you
Guests start hearing from you
Stay reaches out at every key moment: booking confirmed, before arrival, check-in, checkout. You'll watch the first real messages go out within days.
Stay reaches out at every key moment: booking confirmed, before arrival, check-in, checkout. You’ll watch the first real messages go out within days.
WHAT STAY DOES
One tool. Three jobs off your plate.
Answer repetitive questions, turn chats into revenue, and see exactly what needs attention.
01 — Answer guest questions
Stay handles guest messages instantly in the language and tone your property needs.
02 — Turn chats into revenue
Spot the right moment to offer helpful extras that guests actually want.
03 — See what needs attention
Turn recurring guest conversations into a clear view of what to fix next.
What Stay does
One tool. Three jobs off your plate.
Answer the questions you're sick of answering, turn guest chats into revenue, and see exactly what to fix before it costs you a review.
1
AUTOMATE ANSWERS TO REPETITIVE QUESTIONS
The same 20 questions, answered for you
WiFi password. Check-in time. Parking. "Is there a hairdryer?" Stay handles them on WhatsApp in seconds, in the guest's own language, in a tone that sounds like your team wrote it.
Replies day and night, in any language, automatically
Knows every property and it's surroundings
Flags a frustrated guest and pings you before it becomes a complaint
2
Turn chats into revenue
Increase your Revenue
A guest asking about their bags is a guest who might book luggage storage. Stay spots the moment and offers the right add-on inside the chat, so you earn on things you used to hand out for free.
Luggage storage, airport transfers, early check-in, tours, late checkout
Use your own partners, or plug into our worldwide vendor network
Switch on our network and your subscription drops by 5%
3
See what's really going on
Reports that tell you what to fix
Stay reads every conversation across your whole portfolio. So it can tell you what guests ask most, which properties cause the most friction, and what's quietly costing you five-star reviews. Send the same reports straight to your owners.
The questions guests ask over and over, ranked
Recurring issues by property, before they hit your reviews
Owner-ready reports
Real numbers from a 56-property portfolio. First month live.
1.356
Guest messages received
95%+
Handled by AI automatically
24/7
Coverage in every language
12h
Saved per property / month
Real numbers from a 56-property portfolio. First month live.
1.356
Guest messages received
95%+
Handled by AI automatically
Zero human intervention
24/7
Coverage in every language
Including nights & weekends
12h
Saved per property / month
vs. manual handling
Before you ask
The honest answers
The questions every property manager asks on the first call. If yours isn’t here, ask it on the demo.
Book a demo →
Does it really reply on its own, or do I approve messages?
Does it really reply on its own, or do I approve messages?
What about a real problem, like a lockout or a complaint?
What about a real problem, like a lockout or a complaint?
My PMS already has an AI Inbox, why do I need Stay?
My PMS already has an AI Inbox, why do I need Stay?
How long until it’s actually working?
How long until it’s actually working?
What languages does it handle?
What languages does it handle?
Try today, risk free
Try today, risk free
Try today, risk free
We offer you one property free for life, so if you don't like it with one property, you don't need to connect the others
We offer you one property free for life, so if you don’t like it with one property, you don’t need to connect the others
We offer you one property free for life, so if you don’t like it with one property, you don’t need to connect the others
Book a demo
See Stay answer your guests’ real questions
See Stay answer your guests’ real questions
See Stay answer your guests’ real questions
A 15-minute call. We set it up on one of your actual properties so you can watch it work before you decide anything
A 15-minute call. We set it up on one of your actual properties so you can watch it work before you decide anything
Live on a real property, not a canned demo
No card, no commitment
We reply within one working day
